bd 1111 Privacy Policy

1 Introduction and Scope

bd 1111 is a trusted online gaming and betting platform for users in Bangladesh. Protecting user privacy is very important to us. The purpose of this Policy is to clearly inform you of what information we collect, why we collect it, and how it is used and stored.

This Policy applies to all registered users, guest browsers, and anyone who contacts us. By accessing our platform, creating an account, making financial transactions, or using any of our services, you acknowledge this Policy.

bd 1111 never sells users' personal information to third parties and does not use it for any purpose other than those stated in this Policy.

2 Information We Collect

bd 1111 may collect different types of information from users in various situations. This information can be divided into two main categories:

2.1 Information You Provide Directly

Information you provide directly during registration or account management:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• National ID or passport number (if required for identity verification)
• Financial information — bKash, Nagad, Rocket or Upay number, or bank account details
• Records of communication with the support team

2.2 Automatically Collected Information

Information our system automatically records while you use the site:

• IP address and device identification details
• Browser type and operating system
• Time of site access and session duration
• Pages visited and click patterns
• Data from cookies and similar tracking technologies
• Deposit and withdrawal transaction history

3 Purpose of Data Use

bd 1111 uses collected information only for the following legitimate purposes:

• Account management: Registration, login verification and account security
• Identity verification: Preventing fraudulent activity and confirming age of 21+
• Financial transaction processing: Completing deposits and withdrawals and maintaining transaction history
• Customer service: Providing support via live chat and email
• Platform improvement: Raising service quality and improving user experience
• Promotional communications: Sending information about bonuses and offers (you may opt out of these communications at any time)
• Security: Identifying suspicious activity and protecting accounts

We never sell or transfer your information to third parties for marketing purposes.

4 Disclosure and Sharing of Information

bd 1111 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, technology operations and other services. These partners receive only the information needed for their specific tasks and are required to follow privacy standards equivalent to this Policy.

4.2 Legal Obligations

If disclosure of information is required by an order from a competent authority or by applicable law, bd 1111 may disclose information to meet that legal requirement.

4.3 Fraud Prevention

If suspicious activity or a risk of fraud is detected on an account, limited information may be shared with specialist third parties for risk assessment.

4.4 Business Transfer

If bd 1111 undergoes a merger, acquisition or restructuring, user information may form part of the transferred assets. You will be notified in advance in such a case.

5 Cookies and Tracking Technologies

The bd 1111 site uses cookies and similar technologies. These technologies are essential for ensuring the site functions correctly and for improving user experience.

5.1 Essential Cookies

These cookies are essential for the core operation of the site, such as maintaining login sessions, ensuring transaction security and preventing fraud. These cookies cannot be disabled.

5.2 Analytical Cookies

These cookies help us understand how the site is used — for example, which pages are visited most or where users encounter problems. We use this information to improve our service.

5.3 Cookie Controls

You can disable analytical cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some important site functions.

6 Data Storage and Security

bd 1111 applies industry-standard security measures to protect user data. All sensitive information stored on our servers is protected by SSL encryption.

Security measures we take:

• SSL/TLS technology for all data transmission
• Passwords stored using strong cryptographic hashing
• Firewalls and access controls to prevent unauthorised access
• Regular security audits and vulnerability assessments
• Staff data protection training and restricted access rights

6.1 Data Retention Period

We retain user information only for as long as it is needed to provide the service or as required by legal obligations. Even after an account is closed, financial transaction records may be kept for a period determined by applicable law.

7 User Rights

As a bd 1111 user, you have the following rights over your own information:

• Right of access: You may request to know what information we hold about you
• Right to rectification: You may request correction of inaccurate or incomplete information
• Right to erasure: In certain circumstances you may request that your information be deleted, though legal obligations may prevent full deletion
• Right to restrict processing: You may request that your information not be used for certain purposes
• Right to opt out of marketing communications: If you no longer wish to receive promotional messages, you may opt out at any time

To exercise these rights or to learn more about them, contact us directly.

8 Responsible Gaming and Age Verification

bd 1111 provides services only to persons aged 21 and above. We may collect identity-related information to verify age at the time of registration and when necessary afterwards. We take the matter of minors opening accounts very seriously.

We are committed to promoting responsible gaming. To this end, we may analyse information about users' gaming behaviour in order to identify potentially problematic gaming patterns and provide timely support. This analysis is carried out for the benefit of users and is not used for any commercial purpose.

9 Third-Party Integrations and Services

The bd 1111 platform may integrate various third-party technologies, including game software, payment processing and live casino services. When these third parties process information within their own systems, their own privacy policies apply. bd 1111 is not responsible for the data management practices of these third parties.

Payment-related information — bKash, Nagad, Rocket, Upay or bank transfer details — is shared with the relevant payment service provider when processing a transaction, but only the information strictly necessary to complete that specific transaction is transmitted.

10 Policy Changes and Updates

bd 1111 reserves the right to change or revise this Privacy Policy at any time. If any significant changes are made, we will notify registered users in advance by email or via a site notification.

The effective date of the updated Policy will always be shown at the top of this page. Continuing to use the site after changes have been made means you have agreed to the revised Policy. We therefore recommend reviewing this page regularly.

11 Contact and Complaints

If you have any questions, concerns or complaints about this Privacy Policy, please contact us directly. bd 1111's customer service team is available 24 hours a day, 7 days a week in Bengali and English.

Send your data protection requests or complaints to the email address below:

[email protected]

To find more ways to contact us or to get answers to general service questions, visit our Frequently Asked Questions (FAQ) section.

To learn more about us and read about bd 1111's history and goals, visit the About Us page.